About
Welcome to The Roots Vietnamese Restaurant, a hidden gem nestled in Johnson City, TN. Located at 600 N State of Franklin Rd, this culinary haven invites you to explore the vibrant and delectable flavors of Vietnam right in your own backyard. The moment you step through the doors, you’re welcomed by a warm ambiance and a team dedicated to delivering an authentic dining experience.
From the rich fragrance of pho simmering in the kitchen to the enticing sound of sizzling cha gio, The Roots captures the essence of Vietnamese cuisine. Customers rave about the outstanding pho, with its flavorful broth that is touted as "refreshingly deep and complex"—each bowl a testament to hours of careful preparation. The distinct flavors are bolstered further with an array of fresh herbs, bringing every dish to life. Regulars feel so at home here that they often refer to their favorite menu items by name, celebrating the chef's commitment to culinary excellence.
Those with a penchant for spice will find a delightful surprise with the boss man's secret hot sauce, a must-try that elevates dishes to new heights. As one satisfied diner noted, the fried rice here stands out too, boasting its deliciousness on its own, breaking the mold of usually bland accompaniments.
The Roots does not only thrive on the delicious offerings; the impeccable customer service shines just as brightly. Patrons share heartwarming stories of prompt and friendly service that goes above and beyond—like a personal delivery of missed items right to your door without accepting a tip. It’s this community spirit and genuine care that sets The Roots apart, making every visit feel personal and cherished.
As a food reviewer, I feel compelled to highlight my own excitement for the marinated grilled Korean beef rib, a special that showcases the restaurant's commitment to innovation and quality. The char and marinade create a symphony of flavors that linger on the palate long after your meal is done.
If you find yourself in the area, don’t miss your chance to savor the magic of The Roots Vietnamese Restaurant. Call them today at +1 423-328-0823 or pay them a visit and treat yourself to this authentic Southeast Asian culinary experience that promises to nourish both body and soul.
“ I did a pickup order from The Roots. Part of our order was missing. I sent them a message on Facebook to question it. The person said for me to send them my address. He was literally here 10 minutes later with our missing pieces. And would not accept a tip. That’s customer service. Oh...and it was delicious! ”
“ The best Vietnamese restaurant in the area by far. The pho is outstanding as well as the egg rolls. I am a big fan of the owner and they support my business very often. I wish it were in a different location because I believe this place would be packed nonstop in a different location. Nonetheless, I will keep coming here as long as they are around. Love this local business ! ”
“ Always fantastic. Super friendly service and excellent food. As authentic as you can get in this side of TN. Highly recommend you try the boss mans secret hot sauce if you like spicy food ”
“ Spacious restaurant with a hearty menu of some great Vietnamese food! The pho especially warmed you up on a chilly day. The wait staff were kind and attentive. Left full and happy! Would definitely like to come back here again. ”
“ Been going here ever since my mom introduced me over a year ago. Always incredible. Best cha gio I've had in a long time - they actually serve it right with basil / mint and lettuce to give it extra crunch, freshness, and complexity. And they have tasty chili oil to put on everything too. The pho (including the bun bo hue) is the best I've had or closest to it. Their broth is so flavorful - it's refreshingly deep and complex, like a broth cooked for over a day should be! It's hard to not get it every time I come and branch out! Speaking of which, I managed to tonight(only because my wife still got pho ). The shaking beef was really tasty and super tender, I was surprised at how nice it was. And the fried rice actually tastes delicious on its own, unlike most other places that serve bland stuff that needs a sauce to go with it. The cool thing about this place is their people - always super kind and great to talk to. They take care of you. They didn't have what my mom ordered, so they offered a special they are starting tomorrow (a marinated grilled Korean beef rib) to see if she liked it. Incredibly kind to do that a day ahead of time - and it was wildly good! You could taste the char and the marinade, all while cooked to a perfect medium rare and tender to boot. If definitely get it next time I go! In short - this is the best Vietnamese I've had, and I'm always happy when I drive over 12 hours to visit family and get to come here. It's always at the top of the list. Update: beef ribs still fantastic and the new bo kho is fantastic! ”
“ Wonderful dining experience. Fantastic staff, polite, respectful, helpful. Offered us a new menu item for free to taste test. The food is so flavorful and expertly cooked every time. I’ve been coming here for years and have never once gotten a subpar dish. I’ll always bring anyone new to the area to this restaurant because I know I’ll be getting the best service and food available in the entire area regardless of food type. This place is the best of the best. ”
“ I never knew this restaurant exists until this week, I and my friend went there to eat, the atmosphere was good and clean. Food taste really good. I will visit again with my friends. ”
“ This place has an amazing pho and we had sweet server. Overall recommend this place ”